Merchandising Support Assets

FROM THE DESK OF DAVID MERKEL

Vendor Supplied Self-Playing Monitors

The video on the self-contained TVs/displays provided by vendors in our showrooms is played off a thumb drive plugged into the back of the TV. Sometimes this file can get corrupt. It might play but get stuck at any given point in the video. Or sometimes the thumb drive becomes defective. To help fix this there are a couple of things you can do.

  • Take the thumb drive to a PC and plug it in.

  • Reformat the thumb drive (right-click on the drive).

  • Download a fresh copy of the video from the link provided here.

  • Copy it to the thumb drive.

  • You're good to go...plug it back into the TV and choose the file to play through the TV interface.

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